Terms & conditions.

Welcome to Vantix Events. These Terms & Conditions govern your use of the Vantix Events website and our ticket resale services. By accessing or using this website, you agree to these terms.

1. About Vantix Events

Vantix Events provides services that help people explore ticket resale opportunities and access live events. Our services may include collecting ticket information, reviewing resale submissions, and communicating with users regarding eligible resale opportunities.

Submitting a ticket through the Vantix Events website does not guarantee that the ticket will be accepted, listed, sold, or transferred.

2. Website use

You agree to use the Vantix Events website only for lawful purposes. You must not use the website in a way that could damage, disable, overburden, or interfere with its operation or security.

You must not use the website to submit false information, engage in fraudulent activity, impersonate another person, or misrepresent a ticket or transaction.

3. Ticket resale submissions

When you submit a ticket for resale, our team may review the information provided to determine whether the ticket can be considered for resale.

Ticket eligibility may depend on the event, ticket type, ticket restrictions, authenticity, availability, ticket issuer rules, event organiser policies, and other applicable conditions.

A ticket submission is only a request for review and does not create a guarantee that Vantix Events will resell the ticket.

4. Seller responsibilities

Sellers are responsible for providing accurate and complete information about the tickets they submit.

By submitting a ticket, you confirm that:

• You are the lawful owner of the ticket or are authorised to offer it for resale.
• The information you provide about the ticket is accurate and complete.
• The ticket is not knowingly counterfeit, duplicated, cancelled, or otherwise invalid.
• You will disclose any relevant restrictions or conditions associated with the ticket.
• You will comply with applicable event organiser and ticket issuer rules.

5. Ticket authenticity

Vantix Events takes ticket authenticity seriously. Tickets or information suspected to be counterfeit, duplicated, altered, stolen, or misleading may be rejected.

If information provided by a seller is found to be inaccurate or fraudulent, Vantix Events may reject the submission and may take appropriate action where necessary.

6. Pricing and payments

Ticket prices, service charges, commissions, processing fees, or other applicable charges may vary depending on the transaction.

Where applicable, relevant pricing and fees will be communicated to the user before the applicable transaction is completed.

Vantix Events does not guarantee a specific resale price or guarantee that a submitted ticket will sell within a particular period.

7. Events and third-party organisers

Events may be cancelled, postponed, rescheduled, relocated, or changed by event organisers, venues, promoters, or ticket issuers.

Vantix Events is not responsible for changes to an event that are outside our reasonable control. Organiser, venue, promoter, or ticket issuer terms may also apply to a particular event or ticket.

8. User information

When using our website or submitting a ticket or contact request, you agree to provide information that is accurate, complete, and up to date.

You should not provide information belonging to another person unless you have appropriate permission or authorisation to do so.

Our collection and use of personal information is explained in our Privacy Policy.

9. Prohibited activities

You must not use Vantix Events to:

• Submit counterfeit or fraudulent tickets.
• Provide intentionally false or misleading information.
• Impersonate another individual or organisation.
• Attempt to manipulate or interfere with the website.
• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to our systems, accounts, or information.

10. Website availability

We aim to keep the Vantix Events website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Maintenance, technical problems, third-party services, network issues, or circumstances outside our reasonable control may affect website availability.

11. Limitation of responsibility

To the extent permitted by applicable law, Vantix Events is not responsible for losses resulting from inaccurate information supplied by users, changes made by event organisers or ticket issuers, rejected resale submissions, or circumstances outside our reasonable control.

Nothing in these terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

12. Intellectual property

The Vantix Events name, branding, website design, text, graphics, logos, and other website content are owned by Vantix Events or their respective owners.

You may not copy, reproduce, modify, distribute, or commercially use website content without appropriate permission.

13. Changes to these terms

Vantix Events may update these Terms & Conditions from time to time as our services, website, or legal requirements change.

Any updated version will be published on this page. Your continued use of the website after an update may constitute acceptance of the updated terms to the extent permitted by applicable law.

14. Contact

If you have any questions regarding these Terms & Conditions, please contact Vantix Events.

Email: hello@vantixevents.com

Last updated: August 26, 2026